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  1. Support Centre
  2. Setup and Installation
  3. Installation Troubleshooting

Installation Troubleshooting

  • Where is my library?
  • Why Is My Download Stuck/Slow?
  • Spitfire App Error - "the JSON response was invalid"
  • Spitfire App: Unable to find Helper Error
  • How To Find The LM.log, LM.conf or Spitfire.properties
  • My SA Recordings library doesn't appear in my DAW
  • Kontakt patch opening in 'demo' mode
  • Why is my download failing and why I can't I download to my selected location (on Mac)?
  • Spitfire App - System Error during installation (Windows)
  • Demo Mode After Kontakt 6 Update
  • How do I use one hard drive with two machines for my dedicated plugins?
  • My Library needs re-adding every time I load Kontakt
  • Installing Dedicated Plugins to Multiple User Accounts on Mac
  • How do I Uninstall a Spitfire Library?
  • Kontakt Player Library shows "Browse" instead of "Instruments"
  • Why am I seeing red "Does not exist" text in the app?
  • Spitfire Audio App - Something went wrong, are you connected to the internet?
  • Why do my libraries appear as installed on my second computer?
  • Fixing a white Interface in Kontakt / Messy Controls
  • Nothing happens when I click the install button in the app
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