If you get this message when loading up a Spitfire instrument
This means that the instrument needs to be reinstalled, to do so:
1. Close your DAW
2. Launch the Spitfire Audio App and login
3. Find the instrument in question by searching in the top right hand corner
4. Click on the instrument artwork
5. Click the "cog" in the bottom right and choose "reset"
6. Click "install"
7. Choose the location you wish to store the sample content for the instrument
8. Click "install"
9. Once done, launch your DAW and you should be good to go!
If this doesn't work, please click the chat icon in the bottom right of your screen and talk to us so that we can help. If you don't see the chat icon, click on the "help" icon with the question mark and submit a ticket.