Missing Libraries in the Komplete Kontrol Browser

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6 comments

  • Christopher Thake

    I have done this and got back BBCSO Pro, however I was not able to get the graphic image of the library. Though I did have this before.

    I have sent two requests to support, but not heard anything back about this

    Please can someone assist

    Thanks,

    Christopher

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  • Ken Doolittle

    Nope. Didn't work.
    Had previously tried reinitializing the Komplete db.3 as well.
    Still can't find Spitfire Percussion in Komplete Kontrol, though it shows up in Kontakt with all the others.

    Waiting on a response from Support already, but decided to look here again.

    Hopeful,

    K.D.

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  • Raj Ramki

    Same here guys. I deleted the favorites.db3 and re-opened komplete kontrol stand alone version but still the issue persists. Please update if you learnt the fix. I was interested in spitfire products due to its nks compatibility mainly and wanted to test it out with BBC orchestra. I do not think I will buy more products unless I know there is a fix for this issue. 

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  • Michael von Zahn

    Nope. Didn't work.
    Had previously tried reinitializing the Komplete db.3 as well.
    Still can't find Spitfire Percussion in Komplete Kontrol, though it shows up in Kontakt with all the others.

    Waiting on a response from Support already, but decided to look here again.

    Hopeful,

    M.V.Z

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  • Mario Roza

    Indeed this does not work for the MKII. Somehow KK registers some license flag with the location in when you install it for the first time but it is not changed by any of the described steps. 

    Just after shifting my BBCSO logo was still under factory libraries but opening gives an error message stating that the samples are not found.  It only offer options retry, ignore, ignore all and not locate which would be the solution.  Kontakt and also the Spitfire plugin work like that but KK is missing a lot of common sense commands.

    When you do the above just delete db3 the BBCSO logo disappears from the KK plugin. Reopening and scanning do not help as the new directory is not found by KK. Maybe it never looks at an external drive.

    I now have BBCSO with its logo under the KK user libraries tab instead of the factory library tab. This you can do by adding the path to the SSD manually in the preferences for the user libraries and manually rescan. BBCSO works including instrument key range showing blue lights and CC buttons. So not a big issue but it is rather weird. Reinstalling KK after complete uninstall does not work either by the way.

    If someone has the real solution it is welcome as I will soon have to shift ARO to an external drive as well.

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  • Mario Roza

    Just for completeness, I now moved ARO to the same SSD as BBCSO using exactly the same procedure as for BBCSO. It is still correctly shown in the factory libraries of Komplete Kontrol and it works in both the standalone and plugin version of KK. So it is something specific for BBCSO.  

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