Sandy
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Activity overview
Latest activity by Sandy-
Sandy commented,
Hi Christian If your copy of Windows is 64bit - which it sounds like it is - our app will install both the 32 and 64 bit versions of the VST3 and VST. I'd check the locations the app was set to i...
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Sandy commented,
Hi Stephen As Bill suggested, I'd recommend a batch re-save which we have a guide on here. If that doesn't help I'd recommend checking that the drive you are using is formatted correctly as that ca...
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Sandy commented,
Official comment Hi thereI've created a follow up case so that our support team can help you here since checking the email you used here it seems you don't own BBC SO. BestSandy
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Sandy commented,
Hi Goydo, I'd recommend that the Solo Strings Total performance legato patches are some of our most demanding, so if you are running them from a 7200rpm drive - which is the minimum requirement for...
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Sandy commented,
Official comment Hi Folks Please if you are experiencing the issue described in this thread please submit a support request here and one of our team will be glad to help you resolve it. I will close this thread fo...
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Sandy commented,
Official comment Hi Paul I've created a support case for you so that one of support team can follow up directly and help you with this. For any other users who are experiencing installation issues, please submit a ...
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Sandy commented,
Official comment Hi Folks, At the moment the grid interface has been designed to be "set and forget" and can't be automated. However we certainly hear user feedback requesting this sort of feature and it has been ...
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Sandy commented,
Official comment Hi folks, For simplicity, the Originals products are designed to use a single technique per instance of the plugin much like our LABS do, so it is not possible to use Keyswitches or MIDI to change ...
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Sandy commented,
Official comment Hi folks Our LABS Soft Piano does have some slightly quirky and characterful note attacks including the occasional "fingernail on the key". This is intentional and is part of what we feel gives the...
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Sandy commented,
Official comment Hi folks Our developers are aware of this issue and have an update coming soon to fix this, in the meantime if you encounter the issue please submit a request here quoting PB-1602 and we'll be glad...