If you have one of our Player Libraries you can add it via the Libraries tab in Kontakt and Kontakt Player. A quick way to tell if a Library is a Player Library is that you will have a serial number to register the library with NI.
The method for adding Player Libraries changed with the release of Kontakt 5.6.8. Please follow the following steps to add a library to this version or later.
*If your library does not have a serial number or it states "Kontakt Full Required" on the product page then these instructions are not applicable and the library will instead be loaded via the files tab. If you are unsure if your library is a player library please see here
**Please make sure that you have updated to at least Kontakt 5.6.8 and that you have Native Access installed**
First open Kontakt and navigate to the Libraries tab, then click the Manage Libraries button as pictured. In 5.6.8 this will say Add Library instead
Clicking this button will launch Native Access, if you are not logged in with your NI account you will be prompted to log in, please take care that you use the correct NI account as the library will be connected with this account permanently. If you are running Kontakt 5.8 or later, you can then click the Launch Native Access button.
You will need to click the Add a serial button pictured below once Native Access launches, if you are running Kontakt 5.6.8 you can skip this step.
Native Access will now present you with the following screen:
Please copy and paste the 25 digit serial number that will have been included in your confirmation email and then click + Add Serial
Once you have added this you will be asked to browse to the folder containing the library. For Spitfire libraries this is the folder where the Spitfire Audio App downloaded to and in most cases will be named "Spitfire ... ... Library". In the examples below we are adding HZ03 percussion so the library folder is going to be named Spitfire HZ03 Library. First click Browse (to the right in the picture below).
Now navigate to the library folder (in this case Spitfire HZ03 Library) and click open as pictured below. Now Click install which should be a blue button now instead of grey.
Once you have followed these steps the library should now be installed correctly. To make sure it appears as a pane in the libraries tab, you may need to refresh the tab in Kontakt using the refresh button next to the add library button (pictured below).
If you have followed these steps you should now see the library appear in the browser on the left. If you don't see the library or run into any issues with this process please contact us at spitfireaudio.com/support and we will troubleshoot with you.
What if the product comes with no serial number (as in the case of Sacconi strings)?
Hi Mike,
If a product comes with no serial number this is likely a 'non-player library', meaning that you'll need to load the instruments directly through the 'files' tab in Kontakt.
Best,
Luke
These libraries - without serial numbers - load as "demo" versions. What to do? Please?
I can run two stand alone versions of Kontakt - ie one that works with the two libraries I have with serial numbers and one that works with all the others - but I cannot load two versions of Kontakt as plug-ins in Logic Pro. Can I?
How do you add a library without a serial number? I just bought the Martyn Ware library for $99 and I can't even figure out how to add this to Kontakt.
@Luke seems like R Neylon needs an answer too...
Hi Dexter and R Neylon,
Libraries without serial numbers are those which require Kontakt full (not Kontakt player) Please see a quick guide on how to use these libraries here: https://spitfireaudio.zendesk.com/hc/en-us/articles/360007512594-How-It-Works-Loading-a-Non-Player-Library
R Neylon, there is no need to run two versions of Kontakt, the latest version of Kontakt full will work with both types of library.
Thanks
Sandy
Hi, I only have nine letters to authorise and I cant add a serial as I need more letters?
Hi Ray
It sounds like you are looking at your order reference and not your serial number, you should have received this number in your download ready email but it can also be found here https://www.spitfireaudio.com/my-account/serial-numbers/ whilst logged in.
my serial doesn't work. They say "the serial doesn’t belong to a known product…"
Mine also says it's a demo and times out. Is that because I'm using kontakt player? and not the full kontakt?
Hi Yuri,
Libraries without serial numbers are those which require Kontakt full (not Kontakt player) Please see a quick guide on how to use these libraries here: https://spitfireaudio.zendesk.com/hc/en-us/articles/360007512594-How-It-Works-Loading-a-Non-Player-Library
Thanks
Sandy
Hi, how can we see solo strings in Komplete Kontrol ?
because there is no previews sounds in kontakt ..
EDIT
Oh sorry, I just had to open Komplete Kontrol outside my DAW and rescan the library ^^
But I still have this problem with LABS plugin and it's not solved !
I am trying to load the LABS instruments into Kontakt, but there are no files that can be identified by Kontakt in any of the folder (the closest things are .multi -- no .nki or anything like that). I've repaired the folders and nothing has changed. What am I missing?
Hi Ryan
The new LABS are not Kontakt based at all, please see our getting started page for the LABS plugin here https://www.spitfireaudio.com/labs/getting-started/
Thanks
Sandy
i downloaded the Kontact and cant load my library! HELPPPPP - its on an external hard drive - what do the settings need to be !??!
Hello! I purchased scraped percussion (which says you need a full version of Kontakt to run. I have a full version of Kontakt; however, no serial number came with my purchase. Can you please help me out? I would love to work with a better interface for this instrument. It sounds lovely.
Hi Zachary,
Scraped percussion is what we call a "non-Player" library meaning it is not added like the guide above, instead you need to follow this guide to load instruments from the library:
https://spitfireaudio.zendesk.com/hc/en-us/articles/360007512594-How-It-Works-Loading-a-Non-Player-Library
Thanks
Sandy
I've seen it asked many times but not effectively answered, I too am getting the error that my serial (studio strings pro) does not belong to a known product. This is very frustrating as I purchased this library for a time sensitive project!
EDIT: Native access installed kontakt player 6 (I also have kontakt 5.8.1) both of which are advertised to work with this product.
Hi, I've just had a computer crash and am trying to get my percussion library up and running on a new computer. I'm trying to register with NA but it won't accept my serial number. It tells me it's already registered. Do I need a new serial number from you guys?
Hi Peter
You will see the "already registered" error if you try and register to a different NI account than you used initially when registering your serial. Since the license is for a single user, it can only be registered on one NI account.
If you're having difficulty with which NI account you used or think it might have been registered in error please open a support ticket with us and we'll be glad to help you get back up and running.
Thanks
Sandy