I have found a bug

Follow

Comments

20 comments

  • daniel korrson

    Hi guys, I've downloaded the spitfire manager and wanted to install the LAB soft piano (v1.03) plugin yesterday but the manager keeps crashing once the download of the LAB content is complete. My MBP is running the latest OS mojave and I've reinstalled the manager to ensure that everything is up to date. I've chosen different paths to install the LAB content to, unfortunately without success. I've also tried repairing - this however leads to the same issue.
    would be very grateful for a solution. greetings from switzerland - daniel

    0
    Comment actions Permalink
  • Ben

    Hi Daniel, please contact us by choosing "submit a request" at spitfireaudio.com/support and we'll be glad to get you going.

    0
    Comment actions Permalink
  • Nick Bardoni

    Hi Spitfire. Labs is crashing Logic. I just downloaded and installed the (excellent) Choir and was trying it out. I then pressed START in my project and Logic crashed. I opened previous projects and they're all fine. I then re-opened a project containing a Labs track... and it crashed on pressing Start. I then opened the same project but DELETED the Labs track. Logic worked fine.

    I'm running Logic 10.4.2 in MacOS 10.13.6 (High Sierra).

    I attach a screenshot of the Apple-supplied Crash Report.  I also have text file of the details but for some reason cannot attach a TextEdit file to this chat.

    FYI the Labs Plug-In verified quite happily in Plug-In Manager.

    Regards

    Nick

     

     

     

     

    0
    Comment actions Permalink
  • Jacob Nicou

    I'm experiencing the exact same issue as Nick with Logic 10.4.2 on MacOS 10.14.1 with latest Labs version. Hoping for a fix! Thanks

    0
    Comment actions Permalink
  • mike caen

    Same issue here. Logic x 10.2.2 with El Capitan. Seems to have started since downloading the last freebie, though the sound I am using is soft piano. Crashes every time when I open a track I used it on about a month ago

    0
    Comment actions Permalink
  • Ben

    Hello Jacob and Mike. Can you please contact us at spitfireaudio.com/support (either use the chat or the "submit a request" link)

    0
    Comment actions Permalink
  • Tirivangani Matanga

    I've just downloaded the spitfire audio app. It keeps crashing when I try to launch it, it sometimes gets to the sign on window and still crashes when I try to sign in. I use windows 7 32bit

    0
    Comment actions Permalink
  • Ben

    Hi there, I'm afraid our app is not compatible with 32 bit Windows.

    0
    Comment actions Permalink
  • Nicholas Natteau

    I've run into an issue or bug with Spitfire Audio Albion 1. This only happens in the Low 8ves Short strings instrument and only on two keys. But I've no idea what's causing it or how to resolve the issue:

    I’m hearing a click when I hit the F and F sharp keys in the lowest octave of the Low 8ves Short Strings instrument.  It happens on every 3rd hit of the F and F# keys. But thankfully I’m not hearing it on any other key, just those two. Is there some setting I’m not aware of inside Albion 1 that might be causing this? I just don’t seem to be able to get rid of the click. 
     
     
    The issue only occurs on the lowest octave F and F# keys in the highlighted blue section.
     
    I can provide an audio sample of the issue in question if anyone's interested to hear it. 
     
     
     
    0
    Comment actions Permalink
  • Wayne Neilson

    Hi there,

    Spitfire Studio Strings Pro - Violins 2 (12) KS Legato - no sound coming out. This happens in standalone Kontakt as well as in template inside DAW (Logic). No sound with using different ways to operate KS. I currently use "Locked to UACC KS with Articulation maps. Current workaround (but not satisfactory as extra work) is to use seperate Violins 2 (12) Legato performance patch as seperate track to allow the legato sections of phrases to be heard.

    Also, Spitfire Studio Strings Pro all the Legato Performance Patches (Legato Portamento) KS selection is not working, again in standalone Kontakt and inside DAW (Logic). When you select it, the onscreen keyboard in Kontakt has no blue keys showing. (See screen shot)

    0
    Comment actions Permalink
  • Ben

    Hi Wayne, I've created a ticket in our support system on your behalf and one of our support team will respond.

    0
    Comment actions Permalink
  • Eric Benesch

    hello dear spitfire team,

    i can second the exact same behaviour mentioned above by wayne () for studio strings professional on my system (running OSX catalina).

    are there any news about this (massive) bug?

    thanks and keep on your great work!

    best regards, eric.

    0
    Comment actions Permalink
  • Ben

    Hi Eric, here's how our support team responded to Wayne:

     

    In regards to the performance legato patches and portamento, it isn't actually available for that ensemble size, but will be available for the smaller ensemble size. This is more of a "place holder" because the smaller ensembles share the same scripting as the larger ensembles. For the issue with the Violins 2 (12) Legato key switching, it is an issue that has been raised with the developers previously, and they've created replacement patches to resolve the issue, which I have attached.

    https://drive.google.com/file/d/1udVA5p-xsq2cU9eejIwhAEFlOcUDkPre/view?usp=sharing

    0
    Comment actions Permalink
  • Ayumu Uda

    Hi,there

    Spitfire Studio Brass Pro - Horn solo2 Long Patch doesn't load sound on DAW and standalone.

    Is there patches to resolve the issue?

    0
    Comment actions Permalink
  • Ben

    Hi Ayumu, can you report this to our support team by going to spitfireaudio.com/support and clicking on "submit a request".

    Thanks,

    Ben

    0
    Comment actions Permalink
  • Magyar László

    Hi there!

     

    Spitfire Labs crashes routinely with multiple hosts and on two different machines. Crashes happen when i try to load the Modular Pianos/Granular Piano sound. In both cases the Labs was reset according to instructions. One of the machines even had a full Windows reinstall from scratch. Things were running smoothly until the middle of January. 

    0
    Comment actions Permalink
  • Mike Rushforth

    I am having the very similar issues to Magyar. Ableton (and various other DAWs I’ve tested with) crashes whenever I have a LABS instrument, and try to load a different plugin in the same project. After the crash, the project will no longer open. This happens from time to time even when LABS is the only instrument in the Project. I’ve been working with support over the past week or so and they can’t seem to figure out what the issue is. This current iteration LABS is basically unusable even after reinstalling Windows 10. Hope we can get to the bottom of it because LABS is amazing!

    0
    Comment actions Permalink
  • Zahari Shtonov

    Hi guys,

    I believe I have found a graphics bug in one of the Spitfire Studio Brass Pro's Individual patches. The instrument in question is "i -Tenor Trombone Solo - Long Flutter". Most of the text font is dark gray/black instead of white. It is basically unreadable.

    Both the Overview Panel and the Expert View/Controls Panel are experiencing it:

     

     

    Cheers!

    -Zahari Shtonov

    0
    Comment actions Permalink
  • Gabo Mejia Martinez

    when i bounce or render to wave or mp3 sometimes the bbc orchestra librarie bounces me just white noise very high destroys my ears fix that shit -.- !!! i work with flstudio not cracked original 

    0
    Comment actions Permalink
  • Ana Maria Andrade

    Hello,

    The text on the spitfire audio app does not look coherent and therefore the plugin does not work with my DAW:

    0
    Comment actions Permalink

Please sign in to leave a comment.