Nico

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Activity overview

Latest activity by Nico
  • Nico created an article,

    Do you ever have sales?

    Historically we have sale periods at least twice a year, but we occasionally offer unexpected flash sales, promotions and deals. We suggest subscribing to our mailing list and following us on soci...

  • Nico created an article,

    "Library path is not valid" when adding a Kontakt Player library in Native Access

    There are a number of reasons why you might be encountering this error after adding your serial number to authorise a Kontakt Player library in Native Access.      1. Wrong folder selected in Nati...

  • Nico created an article,

    How do I subscribe to your mailing list?

    You can subscribe to our mailing list by ticking the 'Stay in touch with Spitfire Audio' box when creating a new account. In this case you will be be subscribed to our mailing list including commun...

  • Nico created an article,

    Can I download my library to an external hard drive?

    Yes, you can download your libraries directly to an external hard drive provided that you have enough free space during the installation process, you can check the amount of free space required on ...

  • Nico created an article,

    What is the Bespoke Hard Drive Service?

    The Bespoke Hard Drive Service is the option to have your libraries delivered on an external hard drive via post and it is designed to help ease download burden. You can select this option at check...

  • Nico created an article,

    How long do I have to wait for my order?

    Your order should be processed within 24 hours.It may take some orders a little longer to process due to some mandatory fraud checking that happens in the background.If you haven’t received a confi...

  • Nico created an article,

    White GUI in Kontakt

    If you find you are getting strange warping of the Spitfire user interface, or the GUI has disappeared as per the screenshot below: Go into the library folder in question and in there you will see ...

  • Nico created an article,

    Do You Offer Discounts to Students or Teachers?

    Yes, we offer a 30% discount to students and teachers. You would be eligible for an educational discount if you are a student or educator currently at a recognised academic institution and can prov...

  • Nico created an article,

    What is VAT and why am I being charged this?

    VAT is the tax that is added onto a purchase for orders from certain countries.    This tax cannot be deducted for orders from the UK and does not apply to international orders from outside EU, wit...