Jack
- Total activity 281
- Last activity
- Member since
- Following 0 users
- Followed by 2 users
- Votes 37
- Subscriptions 125
Comments
Votes on activity by Jack-
Hi Everyone, Yes this workaround is tricky and I appreciate it is highly frustrating. At this time, it is much more simple to use 1 drive per machine. As Angus mentioned earlier, we are working on...
-
Hi All, My apologies for the slower responses on this particular article. If those unanswered questions above are still relevant, please do get in touch with us via the "help" button. Failing to...
-
Tobias, a LABS instrument can not be removed from the account. This is due to the future development of our LABS download process. This will be available before too long and I hope it makes your LA...
-
Joe, this can be quite a tricky process and may require some resets. I will create a ticket so if you need help you can message me directly. Jack
-
Albert Popov On the LABS plug in, top right corner is a control with three dots. From this menu you can reduce the pre load of LABS. Jack
-
Hi Kuniyuki, I have created a support ticket on your behalf and someone will respond to it shortly to troubleshoot this with you. Jack
-
Hi Walter, I have created a support case on your behalf. One of our agents will reply shortly.
-
Hi Peter, support is not open until Monday Morning, I happened to catch your comment whilst browsing my inbox so took a quick moment to create a support case for you. This will be replied to on Mon...
-
Hi Ludovic. I can confirm you can copy these files to a temporary drive then move it all back again once formatted to NTFS. Ensure the names / locations of the files are the same. That way Kont...
-
Hey Mark, I have created a ticket for you. It will be addressed very shortly.