Spitfire Audio App - Something went wrong, are you connected to the internet?

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47 comments

  • Daool Han

    me either
    bad conversion there are no hiding stuffs

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  • Andres Mena

    I have the same problem of 'api-ms-win-crt-runtime-l1-1-0.dll' is missing. i'm using windows 7 too

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  • JUNHYUK JANG

    when i launch the app, it says error : bad conversion.
    plz let me know how to solove his.

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  • ar akilesh

    hi i use macOS mojave version 10.14.4.  its so annoying that the spitfire audio app still doesnt work . it says " something is wrong . are you connected to the internet ?" i tried deleting "lm.conf " files , disabling the firewall , enabling the firewall with options . nothing seems to work . ive been waiting for the server for one year right now . please find a solution to this .  

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  • Minwoo Ahn

    Every time when i start this app, 'bad conversion' comes out. what's wrong with this?

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  • Kim YH

    한글 윈도우 사용자분들 중 설치 시 bad conversion 오류가 뜨는 분들께 :

    (한국분들이 많이 호소하시지만 공식 답변이 나오지 않아 제가 임시로 달아놓습니다.)

     

    bad conversion 오류는 대체로 윈도우의 users 폴더의 이름 (계정 이름과 대개 일치할 것입니다.)이 한글로 되어있을 시 발생하는 오류입니다.

     

    이 문제는 단순히 제어판의 계정 이름을 한글에서 영문으로 대체하는 것만으로는 해결할 수 없습니다.

    계정 이름을 제어판에서 영문으로 바꾼다 하여, users 폴더 내부의 이름이 영문으로 바뀌는 것이 아닙니다.

     

    따라서 users 폴더 내부의 사용자 계정 폴더 이름을 영문으로 바꾸는 방법에 대해서는,

    https://answers.microsoft.com/ko-kr/windows/forum/windows_10-security/window-10-%EC%82%AC%EC%9A%A9%EC%9E%90/fe12dc88-2705-42fd-a76b-674dbe3a0808

    을 참조하세요.

     

    참고로 윈도우 8 ~8.1 환경에서는 윈도우가 enterprise 버젼 이상이 아닐 시

    위와 같은 방법이 해결책이 되지 못할 가능성이 있으며,

    자세한 사항은 windows8 사용자 이름 영문이라는 키워드로 구글링하시면 도움이 될 듯 합니다.

     

    위와 같은 방법이 어렵거나 리스크가 크다면,

    영문으로 된 이름인 다른 계정을 하나 더 만들어

    그 계정만을 작업 공간으로 활용하시는 방법도 있습니다. 

     

    도움이 되셨다면 추천 버튼을 눌러 다른 분들도 볼 수 있게 고정시켜 주시면 감사하겠습니다.

    좋은 하루 보내세요.

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  • Michael Lauer

    This has just beginning to happen again – I have the latest version of the app and the credentials are valid. App says "Are you connected to the internet?". I am. What now?

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  • timo chen

    So fucking stupid. I did everything you said and still can't log on. Fix this shit already. Yes I'm connected to the internet. If I wasn't, how could I post this fuck you message?

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  • timo chen

    Please fix your shit.

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  • O. N.

    Got the same problem here: "Something went wrong. Are you connected to the internet?"

    Even with firewall off I still cant get the app running. Windows 10 user. On my previous installation on the same machine (also Win10) it was functional.

    Plz do something with this. Maybe your servers are down? Let us know.

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  • Roman Bonilla Jr

    Are the servers currently down today? can't seem to get the app running 

     

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  • Marius Lacatus

    Same issue here, Something went wrong/Are you connected to the internet?

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  • Sander de Koning

    Same issue here on Mac, any fixes? I can't use my Phobos library now since I need to relocate the files... please help

    EDIT:

    Manually downloading the latest version from the Spitfire website and overwriting the old one in the Applications directory seems to have resolved the issue for me. The updating mechanism in the app seems to be buggy.

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  • sylken somers

    same problem here 😢

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  • Michael Lauer

    The latest version works fine.

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  • Joshua Craig

    This is happening to me right now. It worked when I first downloaded it no problems, downloaded some of the library no issues. But now, I can't get past this error. "Something went wrong. Are you connected to the internet."

    Also, when I refresh. It throws this gem.

    I've changed nothing since installing the app.

    Can someone from Spitfire please let me know if there is anything else I can do?

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  • Joshua Craig

    Ok. An update. It is network based. So my router seems to be blocking ports associated with the Spitfire app. I would appreciate an update on which ports I need open (UDP/TCP) to ensure that this app is able to receive connect to your servers without issues.

    Thank you. 

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