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How do I redownload the latest update?

Last updated:

With the continuous improvements to our Library Manager app, we have incorporated the ability to reset your own downloads.

This can easily be done via your Library Manager app. 

Open up the Library Manager app and log in with your account email and password. 

- Select the download you wish to re-download
- In the toolbar under Library > Reset Download > Latest Update
- This will reset your your latest update

You can repeat this process for any other updates you wish.

If you do not see the option to reset your download in your Library Manager App, we would advise to download the latest version of the library manager from HERE.

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Comments

  • Avatar
    Christopher Koch

    Hi guys,

    I need to re-download my Albion One Library again for my new laptop. I had downloaded
    the update by mistake instead of entire library last week. Could you please reset. Thanks!

    Chris Koch

  • Avatar
    Ben

    Chris, this is done for you. I'll also reply to your support ticket.

  • Avatar
    Kaspar Kaae

    Hi guys. It might be me that is missing something, but I cannot seem to find my chamber strings in the library manager. I want to get them downloaded for my laptop. Can you help me too? Best

  • Avatar
    Ben

    Hi Kasper, just make sure you are logging into the Library Manager using the same email address that you used to place the order (it was a gmail address). I have reset the download for you so you should be able to download again.

  • Avatar
    Kaspar Kaae

    Thank you Ben. It is working now and downloading. Thanks