Can I install on more than one computer?

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16 comments

  • Erik G

    What about BT Phobos? Should I just do the same thing?

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  • Ben

    Hi Erik, with Phobos, the best approach is to download the whole library again from the library manager. Just select the library in the library manager and choose "reset download" from the library menu.

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  • Paolo Tramannoni

    What if I migrate to a new Mac, and either use a clone utility or Apple Migration Assistant to move my main drive to the new drive? Will my license for the old computer also be transferred to the new one? Or should I deactivate it in some way before upgrading to the new system?

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  • Ben

    Paolo, with our Kontakt libraries, you just need to make sure you log into Native Instrument's Native Access using the same account as you used to register the library.

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  • Howard Howes

    I have copied the spitfire library to my laptop and installed spitfire audio app. When I start Logic a window says install plug in. How do i do this please ?

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  • Henry Kresse

    Hi
    I have a question:
    My old Mac is going to retire. And I have to reinstall the Hans Zimmer Lib. on my new PC (Windows). I already prepared en external HDD. But I also want to install it on my Laptop. How do I return the License from my Mac?

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  • Ben

    Hi Henry,
    No need to "uninstall" on your old mac, you just need to follow these instructions to install on your new Mac: https://spitfireaudio.zendesk.com/hc/en-us/articles/360016282993-How-It-Works-Moving-Hans-Zimmer-Strings-To-A-New-Location

    The article above deals with moving the library around on the same computer but the process is the same for moving to a different computer.

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  • Jacob Bird

    Hello,

    I have my libraries on my desktop and I just started setting them up for my laptop but the app says they are already installed and won't let me do anything.

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  • Alexander Verbitskiy

    Hello,

    How about multi-seat licenses for commercial facilities? If we had 6-7 rigs, how should we go about licensing the libraries?

     

    Best,

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  • Ben

    Alexander, it's best to speak to us directly about that. Fundamentally, if you have rigs that are used by multiple people, you need a license per rig.

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  • Marco Viale

    Hi there,
    can I share the same external SSDs alternatively with both computers or do I need a double copy of all libraries?

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  • Ben

    Marco, yes you can. For our own plugins, see this article on how to do it: https://spitfireaudio.zendesk.com/hc/en-us/articles/360020039573-Spitfire-Plugins-How-do-I-use-one-hard-drive-with-two-machines-

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  • Fred Sunesen

    HI.

    I'm getting a Mac mini for mz studio and about to set it up. I downloaded my library and installed the app. Now the last thing was to ad the serial number to NI Acces but it tells me that my serial number has been registered already. It is registered on a HardDrive that I use for my laptop but I would like to have it on the Mac Mini as well. How do I work around this.  Thanks

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  • Ben

    Hi Fred, you need to make sure you are logged into Native Access using the same account (email address) that you used on the first computer.

    If you are and still have this problem, click on the "chat" or "help" bubble in the bottom right of this page and one of our support agents will help you solve this.

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  • Lukasz Rudalski

    Hello.

    I am in the process of building my new PC (the old one will be completely retired) how do I move my licence for BBC SO Core to my new PC?

    I still want to install a second copy on my Laptop though.

    Thanks

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  • Robert Taylor

    Hi - I have the same question as Lukasz above. Building a new a pc and retiring the old. I have the bbc discovery, originals, labs and eventually upgrading to probably one of the Albions. 

    Is the process similar to moving Kontakt libraries, move library folder from old pc and re-download the Spitfire App and repair>new folder?

    Similar to the Hams Zimm video here? https://www.youtube.com/watch?time_continue=126&v=w1jp-QvgFxg&feature=emb_title

     

    Thanks!

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