I've lost my serial number for product activation

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8 comments

  • Janove Ottesen

    Hi there.
    I can`t find my activation code anywhere. Can you send it to my by email?

    Janovekaizer@gmail.com

    Thanx, Janove.

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  • CARLOS BERNAL

    Hi Guys
    I can`t find my activation code anywhere. Can you send it by email?

    intimomusic@aol.com

    HZ-02

    Best Regards

    Carlos

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  • Sandy

    Hi Carlos, I have created a support ticket so that we can look into that for you.

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  • Kristinn Ólafsson

    hey there I can't find my activation code in my serial number page. I've had the dustbundle for a while but just formatted my computer and now its not showing on serial number page or in native instruments products page.
    can you help me with that?

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  • Ben

    Kristinn, I have created a support ticket so that we can answer any of your questions. The issue is that Dustbundle requires Kontakt FULL to work and hence does not need a serial number. It is simply accessed using the "Files" menu in Kontakt.

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  • johannes kuchta

    i am trying to activate my olafur evolution in kontakt via the native access. can't find my serials for this Purcase. in my spitfire account all my orders appear, but the serials (needed for native access activation) do not show up. could you send the serials or add them to my spitfire account? thanks, johannes

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  • Sandy

    Hi Johannes

    Olafur Arnalds Evolutions is not a Kontakt player library so it is not added via Native Access with a serial, please see this page for a video guide on how to use that sort of library https://spitfireaudio.zendesk.com/hc/en-us/articles/360007512594-How-It-Works-Loading-a-Non-Player-Library

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  • Brian Toth

    Hello, I am trying to find my serial number for the Andy Findon Kitbag, and I find that it is listed as "No Serial Number" under the list of products that I've purchased. Could you please let me know where to find the serial number so I can re-add it to Native Access?

     

    Thank you. 

     

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