I've lost my serial number for product activation

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Emails get misplaced and you might find that you are out of luck when you need to find a past serial number.

The best place to find all of your serial numbers would be to log into your Spitfire account and then look here:


This page also allows you access to your order history which may be useful for your records. 

If you find that the serial number you are looking for is not there, please contact us HERE with all of the relevant information. 


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    Janove Ottesen

    Hi there.
    I can`t find my activation code anywhere. Can you send it to my by email?


    Thanx, Janove.

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    Hi Guys
    I can`t find my activation code anywhere. Can you send it by email?



    Best Regards


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    Hi Carlos, I have created a support ticket so that we can look into that for you.

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    Kristinn Ólafsson

    hey there I can't find my activation code in my serial number page. I've had the dustbundle for a while but just formatted my computer and now its not showing on serial number page or in native instruments products page.
    can you help me with that?

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    Kristinn, I have created a support ticket so that we can answer any of your questions. The issue is that Dustbundle requires Kontakt FULL to work and hence does not need a serial number. It is simply accessed using the "Files" menu in Kontakt.

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    johannes kuchta

    i am trying to activate my olafur evolution in kontakt via the native access. can't find my serials for this Purcase. in my spitfire account all my orders appear, but the serials (needed for native access activation) do not show up. could you send the serials or add them to my spitfire account? thanks, johannes

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    Hi Johannes

    Olafur Arnalds Evolutions is not a Kontakt player library so it is not added via Native Access with a serial, please see this page for a video guide on how to use that sort of library https://spitfireaudio.zendesk.com/hc/en-us/articles/360007512594-How-It-Works-Loading-a-Non-Player-Library