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My discount code is not working?

Last updated:

Our policy in general is that two discount schemes cannot be used at the same time.

Discount codes cannot be used on products that are in their 'promotional price' period, or are on sale for any reason. Discount codes also cannot be used on Collections. 

You may find that using your discount code on all the products in a collection affords you a greater discount than buying the collection, but the difference will be minor.

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Comments

  • Avatar
    Luka Lebanidze

    Dear Spitfire team,
    "two discount schemes cannot be used at the same time." does that mean that I can not use discount code +educational discount?

  • Avatar
    Ben

    Luka,

    Yes that's correct, you can only use one discount code at a time I'm afraid!

  • Avatar
    Lars-Eric Brossner

    I get a message that my discount code is invalid
    I don´t understand why

  • Avatar
    William Matty

    Hey there Spitfire - OK so I understand I can only use one discount code at a time. And am I correct that I cannot use my student discount while a sale is on but then I can use it after the sale is over?

  • Avatar
    Ben

    Hi William, you can use your educational discount while the sale is on if you like, you just can't use two discount codes on the same purchase.

  • Avatar
    Rod Van Dorn

    Hello from Canada,
    I have a an educational discount code but keep getting an expiration message. Thanks,
    Rod

  • Avatar
    Ben

    Rod, I have created a ticket in our support system so that one of our agents can help you.