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I have fast internet, why is my download slow?

Last updated:

We have no influence on your actual download speeds, our libraries are hosted on Amazon S3 servers which are normally very quick but it may be that at certain times of the day when traffic is particularly busy, your ISP may throttle your connection speeds.

We would advise you to leave your download running overnight as speeds should ramp up at less busy times. Our Library Manager downloader aims to use as much of the available bandwidth as possible to give you the quickest possible speeds, and may take several minutes to reach its peak.

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Comments

  • Avatar
    Phil Patry

    hi,
    i'm trying to download Bernard Herrmann Orchestra since 3 days and it is blocked at 33% and its downloaded at 0.1 Mbps. That's not correct for me. What is the problem with Amazon S3 servers ? I leave in France.
    I need help me please.
    P. Patry

  • Avatar
    Ben

    Phil, I've created a ticket for you so our technicians can get back to you

  • Avatar
    Phil Patry

    well, thanks Ben. The debit as grown up and now it is at 3.1 Mbps and the % of download is 90. Very long indeed ! , but i am patient

  • Avatar
    Yadin Michaeli

    Hello,
    im download hans zimmer percussion professional and it still downloading after 3 days i have a very fast internet it dosent make since! it very very slow it not move im dying to use it already please help me!

  • Avatar
    Ben

    Yadin, I created a ticket in our support system for you to see if our agents can help.

  • Avatar
    Geng Li

    Hi,
    I also have the same problem. I am downloading Olafur Arnalds Chamber Evolutions yet the speed is 0.2 Mbps in the last 2 days. Please help me!

  • Avatar
    Ben

    Reagan,

    Make sure you have downloaded the latest version of the Library Manager, we are constantly making changes and updates, so it's always worth checking. I have created a ticket for you however so that one of our agents can contact you directly.