VAT is the tax that is added onto a purchase for EU customers.
If you have an EU VAT number, you can enter it on the cart page here:
If you have been charged VAT and would like a refund, please contact us at spitfireaudio.com/support.
Here is a break down of who is charged VAT and the tax percentage:
- UK customers WITHOUT VAT number: Pay 20% UK rate of VAT
- UK Customer WITH VAT number: Also pay 20% of VAT
- EU customers WITHOUT VAT number: Pay VAT at their LOCAL rate (as per the table HERE) i.e. it changes on a country by country basis. Prior to Jan 1st 2015 EU customers were charged VAT at the UK rate.
- EU customers WITH VAT number: As long as their number is valid, they DO NOT have to pay any VAT, as before.
- Outside the EU: No VAT is charged.
I have a VAT number but when I try to order I keep seeing the price including VAT
Dorian, I've created a ticket on your behalf so one of our agents can help you out.
Same here, there is no option to enter the VAT number so it keeps charged. THis is holding me back guys...
Hi Lorenzo, you can add the VAT number by clicking on "Got an EU VAT number?" on the cart page. I have edited the article above with a screenshot to make it clearer.
If you have been charged VAT and would like us to refund it, please contact us at spitfireaudio.com/suppport with your order number and VAT number and we will refund the VAT you have been charged.
Ben