What is VAT and why am I being charged this? – Support Center

VAT is the tax that is added onto a purchase for certain countries.

If you have an EU VAT number, you can enter it on the cart page here:

Have more questions? Submit a request

Comments

Dorian Broekhuyse July 27, 2017 10:36

I have a VAT number but when I try to order I keep seeing the price including VAT

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Ben July 27, 2017 10:52

Dorian, I've created a ticket on your behalf so one of our agents can help you out.

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Lorenzo Schoovaerts November 18, 2017 02:40

Same here, there is no option to enter the VAT number so it keeps charged. THis is holding me back guys...

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Ben November 20, 2017 10:11

Hi Lorenzo, you can add the VAT number by clicking on "Got an EU VAT number?" on the cart page. I have edited the article above with a screenshot to make it clearer.

If you have been charged VAT and would like us to refund it, please contact us at spitfireaudio.com/suppport with your order number and VAT number and we will refund the VAT you have been charged.

Ben

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