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How long do I have to wait for my order?

Last updated:

Your order should be processed within 24 hours.

It may take some orders a little longer to process due to some mandatory fraud checking that happens in the background.

If you haven’t received a confirmation email within 24 hours, or your purchase does not appear within the ‘Available’ section of your library manager, please get in contact with us HERE with your Order Number. This will help us move things along.

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Comments

  • Avatar
    Marek Szpakiewicz

    Hi,

    I got the email about the 10th anniversary and I did place spitfire symphony orchestra in my wish list
    with Masse.
    Could you please explain - at this moment - I understand the the product will me given to me
    tomorrow as a free anniversary gift.
    Please confirm.

    I would like to take this time
    to sincerely thank you for your generosity,

    Marek Szpakiewicz

  • Avatar
    Ben

    Hi Marek, sorry for the delay responding to your comment. The anniversary wishlist promotion delivered discount codes to customers that had products in their wishlist, so I'm afraid no free copy of Symphonic Orchestra. You should see that you have a discount code for Symphonic Orchestra of 15%