Telephone (US) +1 650-900-2039
Telephone (UK) +44 203 870 3205

Why am I being charged in USD($), EUR(€) or GBP(£)?

Last updated:

Our cart will automatically change currency based on your location, if you're in the UK you will be charged in GBP, within Europe you will be charged in EUR (including non Eurozone countries such as Switzerland) and all other international territories will be charged in USD. 

Occasionally the cart might get your location wrong if you are using a VPN, this is easily resolved by clicking change download country as shown in the screenshot below:

                 Screen_Shot_2017-08-17_at_15.24.38.png

Please note that the download country selected on your order must match the actual country you intend to download in otherwise the Spitfire Audio App will not allow the download. 

Have more questions? Submit a request

Comments

  • Avatar
    Bernd Sahlender

    Why isn´t it possible to order in any of the three selectable currencies in your shop - regardless of my billing adress? Come on, I have to use my credit card anyway.
    Kind Regards,
    Bernd

  • Avatar
    Marc Schaffroth

    Hi, the last times my Switzerland Cart was charged in USD, now in a less favorable Euro exchange rate. I’m not quite happy about that.
    Kind rgards
    Marc