If you are getting the message "Invalid Installation Location, The install path you selected cannot be saved to. Please select a non-private location instead" when attempting to download a library using the Spitfire Audio App, you may be trying to download to a location or drive that you only have read access to.
Please try changing the download location, if that doesn't work, contact our support team at spitfireaudio.com/support
Hi!
Today I got a bespoke harddrive from you with Phobos ... I copied the files to my flash SSD ... lunched Spitfire Library manager ... updated phobos ... now yout program shows me "installed" at the bottom ... I am working with Cubase 9 on PC Win10 ... Problem: I can't find any VST PlugIn called "Phobos" on my computer?!?! Can you help me? Kindly, Johannes Rothenaicher
Aloha!,
I've successfully downloaded the Bernard Hermann library... Added to my Native Instruments account via "Manage Libraries" using the serial number you sent me. I clicked on the "add library" button in the Native Access "Not Installed" tab. I navigated to the Bernard Hermann folder and received the following message: "Library path is not valid. Did you select the wrong library?" I tried this several times, selecting each of the possible folders form the outer "Spitfire" folder that I created down to the "Samples" & "Instruments" folders & the subfolders inside the "Instruments" folders...
What should I try next?
Very Respectfully,
Joshua Campbell